Warranty

Consumer Audio Products - ONLY Shure SE Sound Isolating Earphones

All Shure E Series and SE Sound Isolating earphones manufactured by Shure Incorporated feature a limited two-year warranty.

This two-year warranty is specific to the date of purchase as shown on your purchase receipt.

The warranty is only valid if the earphones have been purchased directly from Shure or from a Shure-authorized reseller.

Earphone Warranty Claims FAQ's

 

Shure Pro Audio Products

(Shure products except E Series and SE Sound Isolating Earphones - see above)

All products manufactured by Shure Incorporated feature a limited two-year warranty.

This two-year warranty is specific to the date of purchase as shown on your purchase receipt.

Shure Pro Audio Warranty FAQ's

 

Returns Procedure

While under a valid warranty period, products that are defective due to a manufacturing fault (purchased domestically) may be returned to Shure Distribution UK with prior authorisation for service and repair free of charge.

A Returns Authorisation Number (RAN) can be obtained by contacting the Service Department on 01992 703058 or alternatively you can request a RAN by emailing service@shuredistribution.co.uk

Your email must contain the following information:

  • Full name
  • Address
  • Contact telephone number
  • Model number
  • Serial Number
  • Description of fault

Out of warranty items may be returned for service and repair for a fee - contact the Service Department for an estimate.

Shure Distribution UK reserves the right to charge an additional fee for products with extensive physical damage or those that require additional unforeseen repairs however, we will not proceed without your authorisation.

 

Service Department

Shure Distribution UK
Unit 2, The I.O. Centre
Lea Road
Waltham Abbey
EN91AS

Phone: 44(0) 1992 703058
Fax: 44(0) 1992 703057
service@shuredistribution.co.uk