Service Policies

Service Policies

All service and repair issues for Shure (except E Series or SE Series earphones) are handled directly by Shure Distribution UK.

Please contact us for detailed policy information on service and repair issues or for help with a Returns Authorisation Number

For enquiries regarding E Series or SE Sound Isolating™ earphones please contact: 

Shure Distribution UK

Unit 2, The I.O. Centre
Lea Road, Waltham Abbey
EN91AS Essex
United Kingdom

Phone: 44(0) 1992 703058

Fax: 44(0) 1992 703057

To help us deal with your return or repair efficiently please include the following information with your returned product:

  • Returns number
  • Return address
  • Daytime telephone number
  • Copy of receipt (proof of purchase)
  • Description of the problem

Replacement Parts

Replacement Parts

Most replacement parts (and many accessories) for Shure products are available through Shure Distribution UK.

Visit our accessories and replacement parts pages.

For information on purchasing these items, please contact Shure Distribution UK directly.

Shure Distribution UK

Unit 2, The I.O. Centre
Lea Road, Waltham Abbey
EN91AS Essex
United Kingdom

Phone: 44(0) 1992 703058

Fax: 44(0) 1992 703057