Service Policies

Service Policies

All service and repair issues are handled directly by Shure Distribution UK. Before returning a product to Shure Distribution UK, you must ensure that a member of our Customer Service team have provided you with a unique returns number before dispatching your item(s) back to us.

You can contact our Customer Service team via the following:

SDUK Service Department

service@shuredistribution.co.uk

Shure Distribution UK

Unit 2, The I.O. Centre
Lea Road, Waltham Abbey
EN9 1AS Essex
United Kingdom

Phone: 44(0) 1992 703058

Fax: 44(0) 1992 703057

To help us deal with your return or repair more efficiently, please include the following information with your returned product.

  • Returns Number
  • Returns Address
  • Daytime Telephone Number
  • Copy of Receipt (Proof of Purchase)
  • Description of The Problem

Please contact us for a detailed policy on service and repair issues. Customer is responsible for covering all shipping costs of the product to Shure Distribution UK.

Replacement Parts

Replacement Parts

Most replacement parts (and many accessories) for Shure products are available through Shure Distribution UK.

Visit our accessories and replacement parts pages.

For information on purchasing these items, please contact Shure Distribution UK directly.

SDUK Service Department

service@shuredistribution.co.uk

Shure Distribution UK

Unit 2, The I.O. Centre
Lea Road, Waltham Abbey
EN9 1AS Essex
United Kingdom

Phone: 44(0) 1992 703058

Fax: 44(0) 1992 703057